If there is a manufacturing defect or other defect in the product, there is a free right of return. If the product is damaged during shipping, we may need to contact the shipment company before we can decide if and how the complaint should be handled.
Contact us on info@frankhugo.se where you describe the defect. We need information of how many items are damaged/defected and photos that include all damaged goods, including damage to cardboard/packaging. Also enter order number.
We will return information if and how the complaint can be handled.
Within a reasonable time for normal use, we have no limit value, so get in touch and we will help.
No, if there is a manufacturing defect or other defect in the product, there is a free right of return.
If the complain is approved, we send you a credit invoice.
We have no limit value for guarantee. Let us know if you feel that the product has something wrong and we will check it.
