[vc_row][vc_column][vc_tta_accordion][vc_tta_section title=”What rules and conditions apply to a complaint?” tab_id=”1594326383651-35c3e44c-5a6b”][vc_column_text]If there is a manufacturing defect or other defect in the product, there is a free right of return. If the product is damaged during shipping, we may need to contact the shipment company before we can decide if and how the complaint should be handled.<\/p>\n
[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”How do I complain about a damaged \/ defect product?” tab_id=”1594326383657-391f6cdf-30dd”][vc_column_text]Contact us on info@frankhugo.se where you describe the defect. We need information of how many items are damaged\/defected and photos that include all damaged goods, including damage to cardboard\/packaging. Also enter order number.<\/p>\n
We will return information if and how the complaint can be handled.<\/p>\n
[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”How long do I have the right to complain?” tab_id=”1594326443566-0181caf3-f35a”][vc_column_text]Within a reasonable time for normal use, we have no limit value, so get in touch and we will help.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Does it cost anything to complain about a product?” tab_id=”1595679435245-e6a29e4e-0231″][vc_column_text]No, if there is a manufacturing defect or other defect in the product, there is a free right of return.<\/p>\n
[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”How is refund made?” tab_id=”1595679469128-41e408af-4278″][vc_column_text]If the complain is approved, we send you a credit invoice.<\/p>\n
[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”How long is the product warranty?” tab_id=”1595679497893-c7685383-6056″][vc_column_text]We have no limit value for guarantee. Let us know if you feel that the product has something wrong and we will check it.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][vc_empty_space height=”60px”][\/vc_column][\/vc_row][vc_row][vc_column][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"
[vc_row][vc_column][vc_tta_accordion][vc_tta_section title=”What rules and conditions apply to a complaint?” tab_id=”1594326383651-35c3e44c-5a6b”][vc_column_text]If there is a manufacturing defect or other defect in the product, there is a free right of return. If the product is damaged during shipping, we may need to contact the shipment company before we can decide if and how the complaint should be handled.<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":467,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"yoast_head":"\n